Privacy Policy

NY11 Privacy Policy 1. Who we are NY11 ("we") operates the NY11 healthy-kitchen app: meal plans and orders, health insights, workouts and hydration tracking. This policy explains exactly what we collect, why, where it lives and how you remove it. 2. Health and fitness data we collect With your explicit permission, granted through Apple Health (HealthKit) on iOS or Health Connect on Android, the app reads: - Steps - Active energy burned (calories) - Heart rate - Sleep sessions - Workouts (exercise sessions) - Walking and running distance - Flights climbed Water you log inside NY11 is stored by the app and, only if you grant write access, is also written to Apple Health or Health Connect as hydration so your phone's own health app stays complete. 3. What we use health data for Your health data powers YOUR OWN features only: the activity rings, trends, insights, hydration progress, meal-plan personalization and workout suggestions shown to you inside the app. We never use health data for advertising or marketing, never sell it, and never share it with third parties. It is not used to make decisions about pricing or eligibility. 4. Where it is stored Signed in, your health samples and hydration logs sync to NY11's own servers over an encrypted connection (TLS) so your insights follow you between devices. As a guest, health and hydration data stays on your device only. We do not store health data in iCloud. 5. Other data To run your account and orders we process: your name, email, phone, delivery addresses, order and payment history (card details are held by our payment gateway, never by us), and your onboarding answers (height, weight, activity level, goals, dietary restrictions) used to personalize your plan. 6. Retention and deletion You can revoke Health permissions at any time in your phone's settings — the app keeps working without them. You can request deletion of your account from Settings → Delete account: your personal and health data is erased from our systems under our retention rules, and you can also clear on-device guest data by clearing the app's storage. 7. Consent Health data is read only after you grant the operating system's own permission prompts, and hydration is written only after a separate write permission you can decline. Withdrawing consent stops collection immediately. 8. Contact Questions about this policy or your data: support@ny11.app.